If you're in the UK and you want some UK tax advice, then where is it best to go for advice?
Where you go will usually depend on whether you're seeking advice for your personal financial matters, or for help with business taxation.
Personal Taxation
The government agency responsible for tax matters is HM Revenue and Customs (HMRC). HMRC has a large website with a number of standard downloadable leaflets covering common taxation issues.
HMRC also offer a phone hotline and there are also offices in most towns and cities. You can normally call into the HMRC offices without an appointment, although sometimes you may have to wait a short while. Bear in mind that tax offices get very busy at certain times of the year, particularly around deadline dates for self assessment or company year ends. In particular the offices are likely to be very busy around the end of the standard financial year at the beginning of April. If your matter is not related to something associated with the end of the financial year then it's usually best to avoid seeking tax advice at this time of year.
Although it's possible to send queries by post or email, HMRC are known to have a huge work backlog. In many cases it can be many weeks or even months before your matter is investigated. If your tax issue is related to your job then it's often a good idea to see if your employer can assist you.
If your tax problems are more serious and you want independent advice then it's worth calling the Citizen's Advice Bureau (CAB). The CAB have branches in most UK towns and cities. Many of their offices have dedicated members of staff to help with complex financial matters. If they're unable to help then they will usually be able to point you in the direction of someone who can.
If your personal finances are in a mess then it may be worthwhile finding a local tax advisor. He or she will be able to help you sort out your tax problems. In some cases they may even be able to save you thousands of pounds worth of tax.